Add HIPAA-Compliant Telemedicine (Video Visits) and Messaging to your practice in minutes. Our application software works effortlessly and seamlessly with your existing systems and workflow. Save time, add convenience, reduce missed appointments and dramatically improve patient satisfaction and retention. Our service allows your practice to unlock a lucrative new revenue stream, allowing patients to have greater and simpler access to you and your staff.
Video Visits are reimbursed identically to an in office visit. Reimbursements are verifiable and we can walk through any billing questions. Patients can schedule a video visit with you the same way you schedule an in office visit. When their appointment comes up simply message the patient that their video visit will commence in 10 minutes. Are they ready? The physician can then initiate that call and conduct a normal visit. Your billing department will then bill for the encounter the same as any other in office visit.
Patients that would have no-showed or cancelled can still conduct a video visit from wherever they are at the moment. This service opens up tremendous amounts of opportunities and applications.
Patients can choose between coming in or having a video visit when they schedule follow up visits as you see fit.
Prescription refills that require a face to face can now be done via video visit.
Mothers with sick children can quickly schedule a Video Visit via instant messenger and have the Video Visit without having to pile children into a car and drive in.
Patients that are out of town can speak with their physician even if they are on the other side of the world.
Elderly patients who would prefer not coming in can now discuss issues via Video Call.
You as a physician can now increase productivity, income and offer simple convenience to all your patients. Large insurance groups are now offering similar programs. Compete with the big boys on their level through this simple service.
INSTANT MESSENGER SERVICE
The application comes with an Instant Messenger Service. Allowing staff members (Front Desk, MA’s , Billing, etc.) to instantly communicate with patients instead of spending hours on the phone trying to get a hold of a patient or leaving messages. Instant messages will pop up instantaneously on your patients cell phone or tablet screen alerting them of your needs or you of their needs.
Patients can instantly ask appointment questions, billing questions and other enquiries that staff members can answer at their convenience.
Patients can instantly send pictures of concerns, insurance cards and anything else that needs to be reviewed.
Patients can ask pertinent health questions to providers and MA’s that can then be responded to as time allows. Freeing up phone lines and putting less stress on having to respond immediately when patients are sitting on hold.
This service truthfully frees up your entire office.
VIDEO VISIT - Provider can securely video chat with patients when it’s not convenient or possible for the patient to attend the office in person. Ideal for scheduled offices visits and minor urgent care issues.
MESSAGING - Patients exchange secure messages with your front desk, billing, MA’s and Nurses to quickly answer routine questions regarding appointments, refills, test results, invoices and payments.
COMMUNICATION - Create a smooth communication process without large numbers of phone calls or emails. People respond quicker and better to messaging and texts.
7 Million patients will use telemedicine services in 2019. Up from less than 350,000 patients in 2013. 74% of patients are comfortable with communicating with their doctors using their hand held devices. 67% of patients said telemedicine significantly increases their satisfaction with medical care.
SIMPLE PROCESS TO GET SET UP
Sign up for the Video Visit Service and get set up in minutes. We do the setup and provide the simple training.
Schedule Video Visits for patients using your existing scheduling system. Send reminders via your existing system and/or the messenger service.
Conduct scheduled Video Visit using the application. Add encounter notes to your EHR system during the Video Visit call just as you would in person.
Submit claim for telemedicine reimbursement. Carriers reimburse at the same rate as in person office visit.
